Meet Your Power Washers of North America (PWNA) Instructors

Complied by Tori Minzer / Published October 2018

Editor’s Note: The 2018 Power Washers of North America Convention will be held at the Caribe Royale in Orlando, FL, and will co-locate with the Cleaning Equipment Trade Association for PowerClean 2018. The stated goal: Two Teams. One Vision. Advancing the Industry Forward. For PWNA, the scheduled dates will be October 18–21. Brief biographies for each of the instructors for PWNA’s educational classes are provided followed by a schedule of events.

AC Lockyer

In 1984, AC Lockyer entered high school with no real desire to graduate or excel. “I was mostly concerned with growing my hair out, playing in bands, and chasing girls.” However, through a series of events, AC ended up transferring into a Horticulture 1 agriculture class—the only elective available—which led him to joining the Future Farmers of America (FFA). “That changed my life’s direction forever,” AC explained. By the time he graduated from high school, AC was “blessed with many FFA honors,” and simultaneously—“through dual enrollment ag classes, high school classes, local ag and nursery jobs, and FFA leadership”— he gained a degree in horticulture that included 720 hours of instruction.

In 1992, AC used his background in horticulture in a unique way to approach the problem of algae streaking on roofs. Instead of utilizing traditional pressure washing equipment commonly used in the exterior cleaning industry, he went with a “completely chemical roof cleaning system” which he named the Mallard System, now referred to as “soft washing.” The Mallard System approached rooftop infestations like a pest, not a stain, and treated the issue at the root of the problem—by actually killing the rooftop fungus and leaving behind inhibitors to aid in keeping the fungus from coming back.

In 2009, AC’s passion for community and entrepreneurship grew, and he started brainstorming about how to help other companies utilize the soft washing process through education, equipment, chemicals, and support. Then in 2011, SoftWash Systems was born.

Richard Colletti

Rich Colletti is founder and president of Seal ‘n Lock System Corp., a manufacturer of innovative paver sealer products with distribution throughout North America.  Rich has developed the first “all-in-one-day process” whereby a project can be cleaned and sealed all in one day. During the past 12 years, he has conducted hundreds of paver maintenance training classes for manufacturers, contractors, and distributors. Assisting contractors in creating more profits through effective sealing practices is his stock in trade. He is considered among his peers an expert in the water-based sealer industry and a trusted source for technical information.

Terry Craycraft

Terry Craycraft is the North America Detergent Solutions Manager at Hydro-Chem Systems Inc. He works with mobile fleet washing companies to assist them to clean more equipment in less time and to help them deliver a high-quality clean to their customers while having a high margin of profitability.  He is developing and growing the family of distributors in North America that offer Hydro-Chem’s fleet & industrial cleaning solutions to their customers. HCS is a 100 percent employee-owned company that manufactures solutions for the fleet and industrial industries.  When Craycraft has a little bit of free time, he enjoys spending time with his wife, four-year old daughter, and family. 

Paul Laramee

Paul Laramee began Exquisite Finishes Inc. in 1989. Born and raised in Warwick, RI, he thought, what better location than his hometown to start his business. He was only 21 when he began, conducting most of his work out of a van that he had purchased. Now, 24 years later, his company continues to flourish. With three mobile units and six employees, Exquisite Finishes now offers a wide range of power washing services to Rhode Island, Connecticut, and Massa-chusetts. Services include flat surface cleaning of sidewalks, parking garages, etc.; commercial building surfaces; residential siding, deck washing, and restoration; truck fleet washing; and graffiti removal. Paul continues to expand his company and is consistently educating himself and trying to refine his business.

Bo Josetti

In 1995, after working for another contractor, Bo Josetti started his own painting and restoration business, Superior Painting Services. SPS specialized in wood restoration and painting on the Main Line of Philadelphia. Over time Bo became an authority in wood restoration and painting but realized the power washing part of his business was something he wanted to expand. In 2002, while still servicing the Main Line, Bo moved to the Delaware Beach area to expand his service area. In April 2004, he launched All Clean Power Washing and slowly moved out of all painting and restoration services.

Currently, All Clean Power Wash-ing services the eastern shore of Maryland, the State of Delaware, and Southeastern Pennsylvania. All Clean Power Washing specializes in HOA/Property Management contracts and employs 8–15 people (depending on the time of year).

In 2015, Bo was elected to the board of directors of the PWNA and taught the roof cleaning certification. He currently teaches the house washing and commercial building classes (certifications).

When not working, he enjoys golfing, boating/fishing, and spending time with his wife and three children.

Everett Abrams

Everett Abrams has become known as the “Wizard of Wood,” both by his customers for the amazing results Deck Restoration Plus achieves with their wood structures and also by his peers for writing and instructing for several companies and organizations in the exterior wood restoration industry and beyond. Everett has written a number of manuals and texts in exterior wood restoration and related fields for both private companies and larger organizations. Everett has traveled many miles across the United States teaching classes and giving seminars that have educated thousands and have been attended by many of today’s industry leaders. The “Wizard of Wood” has also served on the Joint Coatings Committee of the Forest Products Laboratory. Everett and his companies have earned many awards and been recognized by multiple companies and associations.

Tracy Handl

Tracy Handl began his career in the pressure washing industry in 1999. During that time, he was leading a crew of wood care experts in the field in the North Georgia area. After years of wand time and experience, Tracy’s career, duties, and responsibilities began to change toward sales, service, and technical guidance. With numerous years under his belt, a loyal customer base, and a desire to be his own boss, Tracy joined North American Pressure Wash Outlet in May 2012 as the Chief Operating Officer.

Tracy is responsible for guiding the sales and repair departments for NAPWO. He is up-to-date on the latest equipment and service requirements. He has completed training through Honda engines, General Pump, and more. Tracy will provide the troubleshooting and pump maintenance training at the 2018 PWNA Convention.

He is a native of Manitowoc, WI, and now resides in the North Georgia mountains with his wife, Kimberlee. Together, both Tracy and Kimberlee will participate at the 2018 PWNA Convention through exhibiting and training during the “Joes to Pros” session, and undoubtedly any time you have a chance, take time to chat with either of them.

Areas of Expertise:
• Pressure Wash Equipment Repair
• Pressure Wash Equipment Sales
• Pressure Washing Technical Guidance

Jeremy Bolin

Jeremy Bolin has more than 16 years in the environmental consulting and contracting field. Expertise gained from these years of experience includes performing numerous environmental investigations due to subsurface impacts from a variety of sources. He has managed multiple environmental projects from the point of assessment through investigation and remediation.  These projects included petroleum and chlorinated solvent impacted sites involving all types of media (i.e. soil, groundwater, and air/vapor). Bolin has also performed hundreds of Phase I Environmental Assessments and subsequent Limited Subsurface Investigations as part of the due diligence process of real estate transaction. In addition, he has provided input for NEPA evaluations, NHPA Section 106, environmental impact statements, and categorical exclusions for transportation projects funded by the Federal Highway Administration.

Jeff Otto

Jeff Otto, Owner of Badgerland Pressure Cleaning, Delafield, WI, for the PWNA 2017 “Aerial Safety Awareness Class.”

2015–Current: Owner of Badgerland Pressure Cleaning, a Wisconsin-based commercial and residential pressure washing company. Member of the PWNA since 2015, member of the PWRA since 2015. PWNA certifications include flatwork, environmental, roof washing, house washing, and commercial cleaning.

2004–2013: FABCO CAT, Con-struction Heavy Equipment Rental Specialist, Safety Trainer for Aerial Lifts (Not Boom Trucks). Trained 1000+ aerial operators through classroom learning, testing, and practical application tests.

2010 & 2012: Guest speaker at the Associated General Contractors of Greater Milwaukee’s Safety & Management Training Day. Topic was Aerial Lift Safety, highlighting fall protection, working conditions, situational awareness, rental equipment, OSHA requirements, and company training records.

Michael Draper

Michael has spent the last 20 years in and around the window cleaning industry.  He has owned a successful company in central IL that provided window cleaning and pressure washing services in the areas of store front, residential, mid-rise, and high-rise buildings. He has been heavily involved with the IWCA for many of those years, serving on the board of directors for a brief time and being certified by the IWCA as a Rope Descent Specialist while owning his company. For the past eight years, Michael has worked for J. Racenstein helping companies not only select but also train employees on the proper use of safety equipment. In addition to his ownership and trainer status at WindowCleanerSafety.com, he also owns the American Window Cleaner Magazine.

Michael Hinderlitter

Michael Hinderliter, “The Dean of Power Wash,” is an industry expert in mobile fleet washing, kitchen exhaust cleaning, flatwork cleaning, environmental power washing, power wash equipment design and manufacture, and power wash education.  Currently based in Fort Worth, TX, Michael started working in his father’s power wash business in 1982, building and repairing pressure washers. By the time he was just a senior in high school, Michael started his own business, Steamaway Mobile Power Wash, with a focus on fleet washing and flatwork cleaning. The business was so successful it paid all his college tuition and living expenses while Michael earned his accounting degree from the University of Texas at Arlington.  

In 1995, Michael expanded Steam-away into commercial kitchen exhaust cleaning, and those efforts gained so much traction that he was able to launch a separate company now known as Facilitec Southwest.  

In 2009, Michael’s expertise allowed him to acquire the world-renowned Phil Ackland Training program and develop the only on-the-job, hands-on, kitchen exhaust cleaning school in North America.  

In 2010, things came full circle when Michael purchased his father’s business and, in one year, focused strongly on Internet commerce and successfully rebranded the company as Powerwash.com. With industry-wide expertise and experience, Michael realized a national need for power wash education and training that could help others train employees, start businesses, or increase their own profits. To that end, he founded PowerWash University in 2013, offering the most comprehensive online and hands-on, state-of-the-art power wash training programs available. 

Marie Reinsel

Marie Reinsel has more than 25 years in Corporate America as a CFO in several Fortune 100 companies. She is a CPA and has worked at such companies as Deloitte Touche, Carrier, Hamilton Sundstrand, United Tech-nologies, and Thermo Fisher Scientific. She has also lived and worked overseas in Australia and Germany. She and her husband, Andy, now live in Bellevue, OH, with their son Zane. Together they own and operate A2Z Pressure Washing LLC and Fiber Clean—a commercial cleaning and carpet company.

Linda Chambers

Linda Chambers has been in the pressure washing industry for almost ten years. Starting with Soap Ware-house and continuing with Georgia Chemical Equipment (GCE), Linda has worked to educate customers and contractors about chemicals in general, chemical safety, and how chemicals work by writing articles for publications, online posts, and blogs, and speaking at local events and national conventions. She is happy for any contractor to call or message to discuss a cleaning issue, chemicals, chemical safety, and how to comply with OSHA regulations. She welcomes everyone to join her in a class through PWNA.

Henry Bockman

Henry Bockman is a Navy Veteran who served with the F-14 Squadron “The Starfighters” on board the USS America as an aviation ordinance specialist for F-14 weapons systems.

After he left the military, he started a home maintenance company in Maryland called Henry’s Housework, a commercial service company called Commercial Restorations, and a marketing and lead generation company. Since 1989 Henry Bockman has taken nearly every power washing training course available and has been certified by the Power Washers of North America, Wolman, Jahn Masonry and Restoration Services, Seal N Lock, American Builders and Restoration, BASMA, Cathedral Stone, Alliance Trade Education Services, and the Contractors Foundation. Bockman has worked with other contractors and organizations in the industry in the USA and the United Kingdom to create many of the power washing and soft washing classes in existence today. 

Bockman served on the board of directors for the Power Washers of North America as the chairman of the communications committee, PWNA webmaster, PWNA BBS administrator, creator of Clean Across America campaign, and as the president and a founding member of the Maryland State Chapter of PWNA. Bockman has received the Daily Points of Light Award from President Bush, PWNA Marketing awards, the Joe Walters Award, and letters of recognition from the President of the United States and the Governor of Maryland. In 2016, Bockman was appointed to the Commission on Veterans Affairs, and he has also worked with the Historical Society, the Maryland Home Improvement Commission, and the Environmental Protection Agency.

Bockman currently resides in Maryland with his wife of 20 years and two teenagers.  He operates six companies: Henry’s Housework Inc., Commercial Restorations, Extreme Marketing Solutions, a training company called the Contractors Foundation, and two companies that operate online stores and internet directories.